The Lash Bar Studio

Refund & deposit Policy: $25 Non-refundable deposit is required to secure an appointment. Please note that all deposits are non-refundable regardless of the reason for cancelling. This policy is in place to protect the value of the time I set aside specifically for your appointment. Your deposit will be applied towards the total for service. The remaining balance will be due on the same day of your appointment. Once full amount is paid, there will be no refunds under any circumstances. Late Arrival Policy: A late fee of $10 will be applied to the appointment when a client arrives more than 5 minutes late. Clients arriving more than 10 minutes late will need to have their service shortened, modified, or rescheduled depending on the remaining appointment time & service scheduled. Clients arriving more than 15 minutes late with no notice will be considered a “No-Show” & the appointment will be canceled. I will not re-book “No-Shows” your deposit will be forfeited & you will be charged 50% for the service booked. If you know you're going to be late, please let me know as soon as possible I am flexible so I will try my best to accommodate you as my schedule allows. Cancellation policy: IF YOU NEED TO CANCEL OR RESCHEDULE YOUR APPOINTMENT: YOU MUST PROVIDE A 48 HRS NOTICE. DEPOSIT WILL be APPLIED TO A FUTURE APPOINTMENT. Future appointments must be scheduled within 48 hrs to keep deposit. There is no fee to reschedule, but if you cancel PROVIDING LESS THAN 24-48 HRS NOTICE, keep in mind that WILL result in a 50% CANCELLATION FEE from service total; due to last minute notice, if any. This is to ensure that my time is being respected, including other clients that I have next in line or waiting for a spot in line. I understand there’s last minute emergencies so please communicate with me so that I can provide smooth service for you! Infill Policy: Infills can be booked 2-3 weeks after a full set. A client must have at least 40%-50% or more retention to book for a “fill” set. Anything less will be considered a “full set”. Every client has different lash lines & retention will differ depending on lifestyle & hygiene. Eyelash extensions grow out with your natural lashes during that time, so even with great retention, lashes will still get long, or fall out, & need to be replaced with a fresh extension at the base of the natural lash. This is to maintain natural lash health for the client. I do not offer “foreign fills”; I do offer removal and full set if that is something you are interested in when booking Payment Policy: I am only accepting cash payments as of now. Deposit will be paid through our booking site. Satisfaction Policy: If this is your first time wearing eyelash extension’s & are unsure if you may have an allergic reaction I offer a patch test & free removal- if allergy reaction is developed. If you happen to feel unsatisfied with your lash set please do not hesitate to let me know, and we can proceed with a free removal! If you experience any issues or discomfort with your lash set please let me know, I will offer to fix any reasonable corrections or free full removal within 72 hrs from appointment. I do not offer refunds under any circumstances, as I do my absolute best to make sure both the client and I are on the same page and both agree on a set “look” for your eye shape whether thats from inspirational pictures or eye mapping during initial consultation at appointment. Guest Policy: Due to limited space & in order to provide an environment that is safe & allows me to focus on my expertise there are no extra guests allowed including children & pets at this time. Service animals being an exception. Social Media & Photography: Please be aware that I take “Before & After” pictures to post on my business social media platforms. I will also add them to my client portfolio. I will not post every photo/video taken. This also does not mean clients are entitled to any earnings. Rest assured that no one else will have access to these pictures. If you are a client that doesn't want to get pictures taken or get posted that is totally fine! I want everyone to feel comfortable at THELASHBARSTUDIO LLC Right to Refuse: As a licensed lash technician in the state of Indiana, I have the right to refuse to service especially when it comes to the sake of a client’s health. If a client has damaged natural lashes, eye conditions (even if not contagious), skin tags near eye area or signs of active lice; unfortunately will not be serviced until that reason for no service is resolved. If a client is under 18, you will need to have a parent /guardian sign a consent form at the time of appointment. I reserve the right to refuse to service any client that may be intoxicated, verbally/physically abusive, disrespectful, or ignores studio safety guidelines & policies this is also including clients that may have a record of excessive late show to appointments, if it is interfering with studio or causing hardship between day to day business hours such as unnecessary wait times between clientele etc. Please be sure to sign all forms before booking an appointment. Thank You